Terms of Service

Effective Date: October 2025

Welcome to Master Plumbers & Drain (“we,” “us,” or “our”).
By accessing or using our website or services, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read them carefully before using our site or booking our services.

If you do not agree to these Terms, please do not use this website.

 

Our Services

Master Plumbers & Drain provides residential and commercial plumbing services to customers located in Metro Atlanta and surrounding areas. Services may include—but are not limited to—repairs, installations, drain cleaning, leak detection, inspections, and maintenance. All services are subject to technician availability and may vary by location.

 

License and Insurance

Master Plumbers & Drain is a licensed and insured plumbing company operating in accordance with all applicable state and local laws and regulations. Our licensing and insurance demonstrate our commitment to professionalism, safety, and quality workmanship.

 

Website Use

By using our website, you agree to:

• Provide accurate and truthful information when filling out any form or making an inquiry.

• Not engage in any activity that could harm or disrupt the site or its users.

• Not attempt to gain unauthorized access to our systems or customer data.

This website and its content are for informational and promotional purposes only and may not be copied, modified, or distributed without written permission from Master Plumbers & Drain.

 

Estimates and Pricing

All quotes or estimates provided by Master Plumbers & Drain are based on the information available at the time.
Final pricing may change if additional issues or parts are discovered during service. We strive to maintain transparency and will always communicate pricing changes before proceeding with work. Promotional discounts or offers are valid only during the stated period and cannot be combined unless otherwise noted.

 

Appointments and Cancellations

To book service, you may contact us through our website, phone, or email. If you need to reschedule or cancel, please notify us as soon as possible. Cancellations made within 24 hours of the scheduled appointment may be subject to a cancellation fee of $75.

If our team arrives and is unable to perform work due to lack of access or incorrect information, a service fee may apply.

 

Payments

Payment is due upon completion of services unless other arrangements are agreed upon in writing.
We accept cash, credit card, debit, or digital payments. Late or outstanding payments may result in service delays or additional fees.

 

Warranties and Guarantees

We stand behind our work and offer warranties where applicable. Warranty terms vary based on the type of service and materials used. Warranties do not cover issues arising from misuse, neglect, or work performed by other providers after our service.

Please contact us promptly if you experience an issue following a service so we can inspect and resolve it as appropriate.

 

Limitation of Liability

While we strive to provide high-quality plumbing services, Master Plumbers & Drain shall not be liable for:

• Indirect, incidental, or consequential damages arising from use of our website or services.

• Losses resulting from circumstances beyond our control (e.g., severe weather, manufacturer defects, or property conditions not disclosed).

• Damages resulting from the customer’s failure to maintain plumbing systems after service completion.

Our total liability shall not exceed the total amount paid by you for the specific service in question.

 

Environmental Responsibility

Master Plumbers & Drain is committed to environmentally responsible plumbing practices. We promote water conservation, efficient installations, and the use of eco-friendly materials whenever possible to protect the environment and reduce waste.

 

Privacy

Your use of our website and services is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.

 

Intellectual Property

All content on this website—including text, graphics, images, logos, and design elements—is the property of Master Plumbers & Drain and protected by copyright and trademark laws. You may not reproduce or distribute any part of this site without our prior written permission.

 

Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.
Any disputes arising from these Terms or our services shall be resolved in the appropriate courts located in Fulton County, Georgia.

 

Changes to These Terms

We may update these Terms periodically to reflect changes in our services, business practices, or legal obligations.
The updated version will be posted on our website with a new Effective Date at the top.

 

Contact Us

If you have any questions about these Terms or our services, please contact us at:

Master Plumbers & Drain
📍 Serving Metro Atlanta & Beyond
📧 masterdrainllc57@gmail.com
📞 678.300.9892